Federal ruling tells HR, benefits and safety managers how to deal with the “new” ADA.
Editor’s comment: As we tell our employment practices clients, your goal is to have your defense case-in-chief ready long before litigation is filed. If you need help with such issues moving forward, please send a reply.
In Gratzl v. Office of the Chief Judges of the 12th, 18th, 19th and 22nd Judicial Circuits, Plaintiff suffered from incontinence as a result of pregnancy complications. In 2001, she applied for a certified court stenographer or court reporter position with DuPage County working exclusively in their control room. In this position, she was able to step away quickly to use the restroom, so she never had to make her supervisors aware of the somewhat intimate personal medical condition. A few years after Plaintiff was hired, the Illinois Coordinator of Court Reporting Services issued a directive requiring all court reporters to rotate through various courtrooms as well as the control room. Gratzl informed the Chief Judge about her medical condition and claimed it would prevent her from performing as an in-court reporter. Plaintiff also requested a leave of absence for a scheduled surgery for a separate issue. The Chief Judge approved the leave and began the paper trial when she subsequently sent correspondence to Plaintiff stating Plaintiff needed to decide if she was going to participate in the full courtroom rotation.
Plaintiff’s attorney submitted a formal request to Defendant seeking reasonable accommodation of Gratzl’s condition by returning her to work full time in the control room. The request was supported by a letter documenting the basis for the request from Plaintiff’s physician. The employer responded by offering to limit assignments to juvenile courtrooms only, as those rooms did not have jury trials. The treating physician rejected this written offer as inconsistent with Plaintiff’s condition. The doctor insisted she be returned to her position in the control room. We note it is very common in ADA claims for physicians to take on the role of patient advocate, as outlined here.
The employer sought to accommodate Plaintiff by offering a number of possible accommodations, such as
(1) Allowing her to avoid assignments to any courtrooms in which a trial was scheduled;
(2) Not assigning her to juvenile courtrooms, which were farther from the restrooms; and
(3) Establishing a clandestine “high sign” she could use to quietly signal the presiding judge that she needed a quick break.
Plaintiff rejected all of these proposals without first reviewing them with her physician. The employer continued their documentation which later became their defense case-in-chief. They wrote Plaintiff and reiterated the job duties for all court reporters required rotating through the court rooms and the control room. The employer repeated its proposals of accommodations and set forth a deadline for Gratzl to identify specific reasons why the offer was incompatible with her medical condition.
Plaintiff replied stating her condition had not changed, so further back-and-forth debate served no purpose. She was then terminated and sued under the ADA. The Seventh Circuit affirmed dismissal of the claim by the District Court because the employer clearly took good faith steps to engage in the interactive process to identify a reasonable accommodation for Plaintiff. Although the ADA Amendments of 2008 expressly state that elimination of bodily waste is a major life activity, the federal courts ruled it did not apply to this case.
Either way, the decision is still instructive because the court focused on the essential functions of the job and the employer’s efforts to identify reasonable accommodations for the employee to perform those essential functions. Under the ADA Amendments of 2008, these are now the critical issues for all pending or potential ADA cases. The court focused on the fact Plaintiff’s only suggestion for a reasonable accommodation was to return her to the control room position. The federal court recognized the concept of “reasonable accommodation” does not require an employer to create a new job or strip a current job of its principal duties.
Similarly, the Court ruled the employer was not required to maintain an existing position or job structure it no longer needed or desired. In short, Plaintiff’s only suggestion was not reasonable as a matter of law and she had no reasonable basis for rejecting the employer’s proposals. The court pointed out employers are not obligated to provide an employee the accommodation he/she prefers; they need to provide one that is at least demonstrably reasonable. This Court emphasized the employer proposed a few different accommodations that were structured to conform to Plaintiff’s physician’s recommendations.
The court went on to conclude Plaintiff rejected the employer’s proposals for purely personal reasons and, therefore, she was the one responsible for terminating the interactive process. Accordingly, she was not entitled to relief under the ADA. Under the ADA amendments, employers are forced to focus more on the accommodation process rather than whether a condition qualifies as a “disability” under the Act. This case provides guidance for HR and benefits managers on how employers should handle employee requests for accommodation.
We feel knowledgeable employers should ask employees to submit ideas for reasonable accommodations supported by the employee’s physician review of how the employee’s condition relates to the essential functions of the job. The employer can identify reasonable adjustments that address treating physicians’ recommendations and then put the burden on the employee to identify why the proposals are insufficient or come forward with alternative proposals to consider. Employers should be sure to document all of it in writing to be able to demonstrate efforts to reach a reasonable accommodation. We are confident this process will be the critical aspect of the inquiry if the issue is ever reviewed by the EEOC or a court.
We appreciate your thoughts and comments. The ruling can be found on the web at: http://www.intheiropinion.com/uploads/file/gartzl.pdf.
