Editor’s comment: This ruling is a classic example of how employers should deal with employees who want to work “short shifts” or reduced hours due to medical problems. The Court confirmed companies have the right to expect and require documentation of medical necessity for FMLA and also noted, as they have many times in the past, that simply being terminated with a WC claim pending does not provide sufficient evidence that the termination is in retaliation for filing a WC claim.
In Ridings v. Riverside Medical Center (No. 06-4328 August 11, 2008), the Seventh Circuit Court of Appeals on appeal from the United States District Court for the Central District of Illinois decided a claim where a worker was terminated under company and FMLA guidelines for refusal to complete appropriate FMLA forms after repeated opportunities to provide the information. The district court granted summary judgment for Defendants, finding the request to complete information was appropriate and termination was neither interference with FMLA rights nor retaliation by the employer.
Plaintiff was an employee of Riverside Medical Center from October 1998 until May 13, 2004 and was classified as full-time exempt. Riverside required full-time exempt employees to “swipe in” to the time-keeping system every day, but the employees’ hours were not tracked. In December 2002, Ridings was diagnosed with Graves’ disease, which is a disorder of the thyroid. In January 2003, Ridings’ doctor advised her to have her thyroid removed & Ridings applied for FMLA leave, completed an FMLA leave form and submitted a medical certification form to her doctor, as required by Riverside. Riverside granted the FMLA leave for two weeks and later permitted Ridings to extend the leave for one additional week after surgery. Ridings returned to work after surgery and worked from about 8:00 a.m. until 12:00 p.m. for a few weeks gradually increasing hours until she was working nearly a full day. On two occasions in 2003, Ridings nearly fell asleep while driving home; thereafter, she did not work past 4:30 p.m. unless she had a ride home.
In June 2003, Ridings received an annual employee evaluation of “Key Contributor” which is one step below the highest possible ranking. In July 2003, Ridings submitted a claim under the Illinois Workers’ Compensation Act, asserting that she had developed Graves’ disease due to workplace stress. Ridings worked less than eight hours on premises and regularly took work home in the evenings and on weekends. On January 25, 2004, her supervisor Kyle Hansen discussed Ridings’ work schedule with her, and expressed the need for Plaintiff to begin working a full eight-hour day on premises. On February 25, 2004, Hansen again confirmed and Ridings did not comply after either meeting. On March 11, 2004, Hansen drafted a “corrective action report” (“CAR”) regarding Ridings’ work schedule. After HR review, a modified CAR was presented to Ridings March 22, 2004 stating Ridings’ attendance was unsatisfactory because she had not been working a full eight-hour day, that she must begin working full eight-hour days immediately and advised her that the next action taken, if she did not comply, would be to place a warning in her personnel file.
Ridings provided a note from her doctor on the same day, March 22, 2004, which stated that she could not work an eight-hour day because of a medical condition until further notice. On April 1, 2004, Hansen met with Ridings and informed her that based on her doctor’s note, she needed to provide Riverside with FMLA paperwork. He gave Ridings an FMLA leave application to complete and an FMLA medical certification form for her physician to complete. On April 16, 2004, Hansen asked Ridings about the FMLA forms. She presented Hansen with her attorney’s business card and stated her attorney needed to handle the matter. On April 21, 2004, Hansen provided Ridings with another CAR. The CAR stated Ridings failed to adhere to policy because she “[d]id not complete FMLA paperwork as requested in 15 day period.” The CAR stated the “expected improvement” for Ridings would require “FMLA paperwork requesting intermittent leave . . . be completed by her physician and presented back to her supervisor by April 28, 2004.” The CAR stated the next action taken if the FMLA forms were not completed would be to place Ridings on suspension for three days without pay. If she returned to work after the suspension without presenting the FMLA paperwork to Hansen, then she could be terminated. Ridings signed the CAR, objecting to the disciplinary process. On May 10, 2004, Hansen provided a third CAR to Ridings. At that time, Ridings was suspended for three days without pay because she “did not turn in FMLA paperwork requesting intermittent leave by April 28, 2004.” The CAR identified the next action that would be taken: “Upon returning to work after the suspension, if the FMLA paperwork is not presented then further action, up to and including termination may be taken.” Ridings signed the CAR, again objecting to the disciplinary process. On May 13, 2004, Ridings returned to work after her suspension without the completed FMLA paperwork, and Riverside terminated her employment.
As a brief refresher of FMLA, eligible employees are allowed up to twelve work weeks of leave during a twelve-month period where the employee has a serious health condition that renders them unable to perform the functions of their position. To prevail on an FMLA interference claim, an employee must show their employer deprived her of an FMLA entitlement. The FMLA permits an employer to require a request for leave due to a serious health condition be supported by certification issued by the health care provider of the employee. See 29 U.S.C. § 2613(a).
Ridings asserted the requests for documentation were not proper. The Court concluded Ridings’ obligations under Riverside’s policies were also essentially identical regardless of which type of leave she was taking. She would have filled out the same forms, checked the same boxes, and had the same obligations to provide medical certification. The only difference would have been Ridings’ need to answer one alternate fill-in-the-blank question on Riverside’s application form. The Court acknowledged the CARs were clear that Ridings was directed to apply for “intermittent leave.” However, the Court determined they could not conclude from the evidence presented the term “intermittent” was used, as Ridings contends, in an attempt to force her to cease taking a reduced schedule leave and apply anew for intermittent leave. The application form was used for all types of leave, including extensions of leave. The Court found if Ridings had presented any evidence that the use of the term “intermittent” had in any way influenced her decision not to turn in the FMLA forms, they would consider that fact and the reasonable inferences drawn therefrom in favor of Ridings. However, Ridings’ own complaint, summary judgment exhibits, and deposition testimony indicated her reasons for failing to turn in the FMLA forms were entirely unrelated to the use of the term “intermittent.” Especially damaging–Ridings’ own complaint stated: “[Ridings] refused to apply for FMLA leave and declined to provide the requested medical certification.”
Ridings also argued Riverside was obviously aware of her condition from the prior issues and leave and noted her doctor’s note regarding the inability to work 8 hours also provided certification. The Court noted that, even assuming the doctor’s note constituted “certification,” Riverside certainly gave Ridings a reasonable opportunity to cure any deficiency in it, when it repeatedly told her from April 1, 2004, until her termination on May 13, 2004, that she needed to fill out the FMLA paperwork.
Ridings further argued she could not be forced to take FMLA leave. As written in a recent KC&A Update, the court addressed a similar argument recently in Dotson v. BRP U.S. Inc., 520 F.3d 703, 708 (7th Cir. 2008). If an employee does not wish to take FMLA leave but continues to be absent from work, then the employee must have a reason for the absence that is acceptable under the employer’s policies, otherwise termination is justified.
Ridings also asserted a claim against Riverside for retaliation in violation of the FMLA. The FMLA provides it is unlawful for any person to “discharge or in any other manner discriminate against any individual for opposing any practice made unlawful” by the FMLA. Ridings contended there was no “business justification” for needing her to work an eight-hour day or to work her full schedule on the premises. Riverside acknowledged it did not terminate Ridings because of poor work quality. However, this does not lead to an inference Ridings’ termination was retaliatory. Riverside was entitled to ask Ridings to work a full schedule on the premises because she was a full-time employee; an employee cannot simply inform the employer when and from where she would like to work. The Court noted Riverside was permitted by the FMLA to require Ridings to substantiate her continued need for a reduced schedule, and it terminated her in accordance with the FMLA and its employment policies, after giving her repeated opportunities to provide the information it had requested. An employer cannot be deemed to retaliate against an employee by asking her to fulfill her obligations under the FMLA.
In regard to the claim of workers’ compensation retaliation, Ridings asserted Riverside also retaliated against her in violation of the Illinois Workers’ Compensation Act. To prevail on a claim for retaliatory discharge under the Illinois Workers’ Compensation Act, Ridings must allege
(1) She was an employee of Riverside before or at the time of the injury;
(2) She exercised a right granted by the Act; and
(3) Her discharge was causally related to the exercise of that right under the Act.
If Riverside can demonstrate a valid basis for discharging Ridings that is not pretextual, the element of causation is not met. Here, there is no such evidence of pretext. Riverside admitted Ridings was not terminated for poor work performance. The evidence shows Ridings was terminated for failure to turn in FMLA paperwork which Riverside was lawfully entitled to ask her to complete
In regard to all claims, the Court found Riverside articulated a valid basis for terminating Ridings, and Ridings failed to demonstrate sufficient evidence to show that Riverside’s stated reason for the termination was pretext. Therefore, Ridings could not succeed on the claims.
This case again verifies an employer’s right to obtain documentation, including medical certification, as support for leave under FMLA. We again remind all employers to have a set policy regarding information necessary to support an FMLA claim and we recommend you follow company guidelines as strictly as possible in all cases to provide the company with defenses in these types of litigation. We also note that it is still appropriate to terminate employees who do not comply with company guidelines regardless of potential other pending claims as long as the termination is not related to the pending claims. This article was researched and written by Shawn R. Biery, J.D. If you have thoughts and comments or need the case citation, please send a reply to sbiery@keefe-law.com.